Working as a designer

Your account

Windkracht invites you as a designer. You receive an email with a link to create your account. If you already have a Windkracht account, for example for your own website, the Designer role is added; you keep your own websites. In the list of users you will then see the purple DESIGNER label.

Two-factor authentication is required for designers, because you have access to several customers. After logging in for the first time you set it up with an app on your phone (Turning on two-factor authentication).

Requests and websites

In the menu on the left, under Designer, there are two parts: Aanvragen (Requests: your requests for new websites, with the conversation and the drafts) and Websites (the websites you are linked to as a designer, and invitations from owners). The menu is purple there, with Designer mode below the logo, so you can see you are working as a designer. Are you also a Windkracht customer? Then after logging in Windkracht asks whether you want to continue as a customer or as a designer; you can switch afterwards via your profile at the top right (Switch to role Customer or Switch to role Designer). Under Aanvragen and Websites you see:

• Invitations from owners who want to link you as a designer, with Accept and Decline. An invitation is valid for 14 days.
• Websites you are a designer of, with their status (Draft or Online), the domain name and since when you have been linked.

The eye (View draft) opens the latest version of the website in a new tab, even if it is not online yet.

Requesting a new website

Do you have a customer who wants a new website? Then request it from Windkracht.

1. Go to Designer → Aanvragen (Requests) and click Request a new website.
2. Fill in the steps: Subscription (the same subscriptions and prices as on windkracht.nl; on the right you immediately see the monthly cost, and until when these prices apply: prices are indexed every year on 1 January), Customer and website, Goal and message (target audience, main button, why customers choose this business), House style (logo, colours, fonts, brand guidelines), Mood and examples (websites you like and why), Photos and texts and Pages and content (the menu and what goes on the homepage).
3. Requested, but not in the subscription: if you tick, for example, Reviews or Newsletter sign-up while they are not part of the chosen subscription, the request asks what you want: Add to subscription (the monthly amount goes up accordingly), As fixed text on the page (no collection, the customer does not keep it up to date themselves) or Leave out. You can only submit once you have chosen for each item. We build exactly what you choose.
4. Drag the logo, photos and other files into the upload areas (max. 25 MB per file).
5. Under Check and submit you see what is still missing. Click Submit request.

At Check and submit you tick that everything you supply (logo, photos, texts, fonts, videos) may be used free of rights for your customer’s website, and that you agree to this. Without that tick you cannot submit.

Your progress is always saved as a draft along the way, even if you close the screen, so you can continue later. Bottom left, under the steps, you see Alles bewaard (all saved). You pick colours with the small square (colour field, suggestions or Leeg, empty: then Windkracht chooses) or you type the hex code. After submitting you can no longer change the request. You follow it under New websites. A submitted request opens on the Conversation tab: at the top the draft with its number (date and sequence number, e.g. 20261104.15) and version, the counter Design 2 of 10 and the View draft button (opens in a new window). Below that you write your feedback or question, and below that is the conversation with Windkracht, newest first. Every new draft appears in the conversation as Design update with its number, and you receive an email about it. What you submitted is on the Request tab. With Waiting for your reply the question is shown at the top and you answer below it. As long as Windkracht has not started building, you can withdraw the request.

Once Windkracht has created the website, it appears under your Websites and you can view the draft. The customer receives an invitation to become the manager of the website.

Giving feedback on the draft

1. Open your request and click Give feedback on the draft. The draft opens in a new window, with a bar at the bottom right.
2. Click Give feedback and then the spot on the page where something should change: a heading, photo, button or block. Write what you want and click Save. A numbered dot appears.
3. Feel free to go to other pages and add points there too. They are kept. Click a dot to change or delete your comment.
4. Done? Click Send. All points go to Windkracht together, as one message in the conversation. Sending once is one feedback round (at most 10).

In the conversation you can see, with your feedback, which points Windkracht has already processed (with a tick). The arrow opens the draft at that spot.

What happens next

1. First draft: Windkracht creates the first design based on your request.
2. Your feedback: as long as the website is not online, you view the draft via Aanvragen (Requests) and receive an email for every new version. You give feedback in Windkracht; up to 10 rounds.
3. Ready for the customer: once you are happy, click Klaar voor de klant (Ready for the customer) in your request. Windkracht sends the customer a link to the preview. From then on the customer has 2 months to decide; giving feedback is no longer possible. Your request shows until when.
4. The customer decides: together with the preview link the customer receives an invitation for an account. With it he views the preview, gives feedback and chooses Akkoord (Approve) or Niet akkoord (Not approved) (see Viewing and approving your new website). His messages appear in the conversation with the label Met de klant. After 1 month and 1 week before the end the customer gets a reminder; you receive a copy. On the request, the Klant (Customer) card shows when the customer received the link and until when he can decide; in the Aanvragen (Requests) list, Bij de klant (With the customer) shows how many days the customer has left.
5. Approved: Windkracht puts the website online on its own domain name and the subscription starts. Only then are the amounts from the request invoiced. You receive an email, the request gets the status Online and moves to Afgerond (Completed) in the list; you find the website under Designer → Websites.
6. Not approved: if the customer says no, or does not respond within 2 months, Windkracht discusses what happens next. Without approval the website is deleted and the customer pays nothing.

Requesting a change to the design

Once a website is online, you request a change to the design under Designer → Websites: click the pencil next to the website or Wijziging aanvragen (Request a change). Choose the topic (for example Colours, Logo or Header and menu), name the pages, describe as concretely as possible what should change and add screenshots if you like. Windkracht receives an email, adjusts the design and puts the new version online.

You follow your requests under Wijzigingsaanvragen (Change requests) on the same page: the status, the log and any questions from Windkracht, which you also answer there. While a request is open, you can withdraw it. The owner of the website also sees your request (without screenshots) under Pages → Requests. Texts, photos and posts are changed by the owner in the CMS; no change request is needed for that.

Visible to customers

Customers can invite you by your email address. Would you also like to appear in the list of designers customers choose from? Then turn on Visible to Windkracht customers in your profile, on the Designer tab, and fill in your studio, website and a short description. You appear in the list as soon as Windkracht has approved this too.

Leaving a website

No longer working for a customer? Click the cross next to the website (Leave website). The owner can also unlink you; you will receive an email about it. Either way, you can no longer view the website afterwards.

Soon you will also be able to request design changes here once the website is online.