Windkracht Support
Frequently asked questions
Short answers to the questions we get asked most often.
I changed something, but I can't see it on my website.
Your change has probably been saved but not yet published. Click Publish at the top right. After that it takes a few seconds. Refresh the page in your browser (Ctrl+F5, on a Mac Cmd+Shift+R). More in Saving, previewing and publishing.
What is the difference between saving and publishing?
Save (for a post or product: Save draft) keeps your change as a draft: you and your colleagues can see it in the CMS, visitors can't yet. With Publish you choose which drafts go live.
Can I add or delete a page myself?
No, the pages are part of your design. Request a new page via Pages → Request a new page; to have a page removed, use the bin behind the page. You can hide a page temporarily yourself: make it invisible. Something different on a page (layout, a section added or removed)? Choose Wijziging aanvragen (request a change). See Requesting, changing or removing a page.
I replaced a photo. Can I put the old one back?
Yes. The original photos of your website are in the File manager, in the folder Foto's van de website (website photos). Click the photo on your page and choose the old one again.
Who receives the emails from the contact form?
By default, the email address in your Company details (under Settings). You can choose other addresses for each form under Forms. See Texts and recipients of a form.
Do I need a cookie notice?
Not for the Windkracht statistics: they work without cookies and without storing IP addresses. If you connect Google Analytics via Website settings, your website asks visitors for consent itself; see Connecting Google Analytics. If you use other services, such as an advertising pixel, just ask us.
Can I use the CMS on my phone?
Yes, the CMS works in the browser on your phone or tablet. For longer texts and lots of photos, a computer is more comfortable.
Which browser should I use?
A recent version of Chrome, Edge, Firefox or Safari. Update your browser regularly.
I manage several websites. How do I switch?
In the menu on the left, click the name of the website and choose the website you want to work on. You don't need to log in again.
I deleted something by accident. Can I get it back?
Usually, yes. A deleted post, product or other item stays in the bin for 30 days: see Getting something back from the trash. A text you have overwritten can be restored with Restoring an earlier version. Not working? Contact us as soon as possible and tell us what is missing and when it happened.
How do I log in?
Go to cms.windkracht.nl/admin and log in with your email address and password. Lost your password? See Forgotten your password.
Where do I change my opening hours and prices?
In Settings → Company details, in the cards Opening hours and Prices. They are kept in one place, and your website shows them wherever they appear in the design, with Open now alongside. How to fill in a weekly schedule, public holidays and prices is explained in Opening hours and prices.
Do I have to fill in Easter and Whitsun again every year?
No. For a special day, choose the public holiday under Day, for example Easter Sunday or Ascension Day. The date is then calculated automatically every year, and your website always shows the next time. How this works, with an example, is explained in Opening hours and prices.