Requesting, changing or removing a page
Your website is custom designed. That's why Windkracht adds a new page, changes how a page is built or removes a page in the design for you. You ask for it with a short form.
Why does Windkracht take care of this?
Every page is part of your website's design. The design determines the layout, how the page looks on phones and computers, its place in the menu and the links with your posts, products, forms and Google. Windkracht adjusts the design, checks it and puts it on your website as a new design version. That way everything keeps working everywhere. After that you fill in and edit the texts and photos yourself.
Requesting a new page
- Go to Pages and click Request a new page at the top right.
- Fill in the title and tell us what a visitor should find or do on the page.
- Choose its place in the menu, the kind of page and what should be on it (for example a large photo, a form or frequently asked questions). Does it look like a page you already have? Choose it under Layout like; then it is ready sooner.
- Paste the texts or list briefly what should be on it. Put photos and documents in a folder in the File manager and choose that folder in the form.
- Click Send request.
Requesting a change to a page
You change texts and photos on a page yourself with Edit. Does something about the page itself need to change, such as the order of the sections, a block with frequently asked questions added, a section removed, a different list or a form? Then you request a change:
- Go to Pages and click Wijziging aanvragen (request a change) at the top right. Or choose Nieuw verzoek (new request) in Design → Requests and then Wijziging op een pagina (change to a page).
- Choose the page and tick what needs to change.
- Describe the change. Put a sketch or example in a folder in Files and choose that folder in the form.
- Click Verzoek versturen (send request).
Your texts and photos stay as they are. You get an email once the change is live.
Having a page removed
Want to hide a page for a while? Make it hidden (see Menu, order and search engines). If it really needs to go:
- In Pages, click the red bin behind the page.
- Tell us why it should go and what should happen to pages below it.
- Choose which page the old address should redirect to. That way visitors and Google don't end up on an error page.
- Click Request removal. The page then shows Removal requested.
The homepage cannot be removed. Photos and documents of the page stay in the File manager.
Following your requests
Everything you ask Windkracht about your website's design (a new page, a change to a page or removing a page) is in the menu under Design in Requests, split into Lopend (in progress) and Afgerond (completed). You also start a new request there with Nieuw verzoek (new request). Click a request to see the conversation with Windkracht: when it was received, taken into progress and done, with our messages. Wat je invulde (what you filled in) shows your request. You get an email at every new step. Requests in progress are also on the Dashboard.
You can react to a message from Windkracht with a thumbs-up or a tick (done). Click again to remove it.
Requests are for your website's design. Do you have a question, or is something not working? Look on this support site or email us.
Answering a question from Windkracht
If we need something, such as a photo or a text, the request is set to Waiting for your reply. You then see a blue dot next to Requests in the menu, a notice on the Dashboard under Needs attention, and you get an email. Open the request: our question is at the top. Type your answer and click Versturen (send). Even if we don't ask anything, you can always add something to a request in progress.
Changed your mind? Click Verzoek intrekken (withdraw request) on a request in progress.
Label “Not in the design · not on the site”
Does a page in Pages have a grey label Not in the design · not on the site? Then that page is no longer part of your website's design, for example because its content is now on another page. Visitors don't see it. You don't need to do anything: Windkracht tidies up such pages. Old links to that page then redirect to a page that does exist.