Sending email from your own address

Default

Without any settings, your newsletter and form confirmations come from a Windkracht address (for example nieuwsbrief@windkrachtmail.nl), always with your website's name as the sender. This works straight away. For a newsletter, though, you need a reply address: otherwise replies go nowhere, which is why you cannot send a newsletter without one.

Adding an email address

1. Go to Settings → Email.
2. Click Add email address, enter the address and click Send confirmation email.
3. You will receive an email at that address with a 6-digit code. Enter the code in the CMS and click Confirm. Or click the button in the email.

This way we know for sure that the address is yours. The code is valid for 24 hours; after that, click Send again.

Is Windkracht building your website and has your own mail domain been approved? Then Windkracht sets up the addresses on that domain (for example info@ or noreply@) for you at handover, so your forms work right away. Next to the address you will then see that Windkracht added it without a code.

Choosing the default sender

• Sender name: the name people see in their inbox. Empty = your website's name.
• Sender address: the address the email comes from. See below.
• Replies to: where replies arrive. This can be any confirmed address, including a Gmail address, for example.

Below the fields you can see how the recipient will see it. Click Save. You can still change it per newsletter (the Sender box at the top) and per form (the Recipients and sender tab).

Style of your emails

The confirmation of a newsletter sign-up and the confirmation to visitors who fill in your forms use your website's colour by default, with your website's icon in a circle at the top. Under Style of your emails you choose the colour yourself (in a window with your website's colours, a few other colours and a box for your own colour code; if a colour is too light for white text on the button, you will see a warning), the background (a light tint of your colour, light grey or white) and what appears at the top: the icon in a circle, your logo full width, or nothing. On the right you see a preview straight away. Click Save.

Sending from your own domain

Want your emails to come from, for example, info@yourcompany.com? Then your domain first needs to give our mail service permission, otherwise the emails end up in spam or are rejected (Gmail and Outlook are strict about this).

1. Let Windkracht know that you want to send from your own domain.
2. Windkracht prepares a few DNS records (SPF, DKIM and DMARC). If Windkracht manages your domain, we take care of it; otherwise you pass them on to whoever manages your DNS. Your normal email keeps working as usual.
3. Once your domain has been approved, you will see this under Settings → Email. Add an address on that domain, confirm it with the code and choose it as the sender address.

A Gmail, Hotmail or other address that does not belong to your own domain cannot be the sender, but it can be the address where replies arrive.